Category Archives: Credit Reports

Credit Bureaus Removing Some Medical Debt from Credit Reports

In May 2022, the three national credit bureaus, Experian, Equifax, and TransUnion, removed unpaid medical debts of less than $500 from American consumers’ reports. According to the government’s Consumer Financial Protection Bureau (CFPB), this move will impact approximately 22.8 million consumers. While more needs to be done, this is a major step in the right direction. […]

New Report Reviews the Biggest Data Breaches of 2022 (and so far, for 2023)

It’s astonishing how frequently revelations of a data breach have hit the news. But these events are so frequent they may get less media coverage than they warrant. That can hurt consumers—because if you’re not aware of breaches, you won’t know that your data has been compromised and take steps to protect yourself from identity […]

A Record Year of Complaints for the Three National Credit Bureaus

Credit Bureaus are the worst. That isn’t just hyperbole. That’s the finding from a new U.S. PIRG Education Fund analysis. Confirming what you already knew, PIRG reviewed complaints made to U.S. financial firms—regarding everything from student loans to credit cards. And PIRG concluded that the “Big 3” credit bureaus received more complaints than any other […]

CFPB Orders Portfolio Recovery to Pay More than $24 Million (Part 2)

In March 2023, the Consumer Financial Protection Bureau announced an order against Portfolio Recovery Associates (PRA), one of the nation’s largest debt collection agencies. In our previous post, we addressed how PRA had violated a previous order and provisions of the Fair Credit Reporting Act. In this post, we’ll explore how this order affects impacted […]

CFPB Orders Portfolio Recovery to Pay More than $24 Million (Part 1)

In March 2023, the Consumer Financial Protection Bureau announced that it was ordering Portfolio Recovery Associates (PRA) to pay millions to consumers. The Bureau stated that PRA had been engaging in numerous violations of law. And what made the order even more surprising is that PRA had already been fined in 2015 for other violations—so […]

Free Credit Reports Have Been an Invaluable Tool for Consumers—But They Could Be Ending

In April 2020, as the nation began to shut down because of the COVID pandemic, the three national credit bureaus—Experian, Equifax, and TransUnion—jointly announced they would allow Americans to get free credit reports every week. However, there are indications that the bureaus may end the policy by the end of this year. Consumer advocates are […]

New Report Shows Progress in the Fight Against Credit Bureau Errors and More—But We Aren’t Done Yet

On January 3, 2023, the Consumer Financial Protection Bureau (CFPB) released a new report assessing the state of the nation’s credit reporting system, particularly the work of the three national credit bureaus, Experian, Equifax, and TransUnion. Compared to last year’s dismal report, the results are encouraging. While there is still a ton of work to be […]

Amateur Golfer Gets Invited to the Masters: Mistakes Like That on Rare on a Golf Course But Common on a Credit Report

Scott Stallings, a Georgia real estate agent, was amazed to open his mail and discover that he’d been invited to play in the Masters, one of the world’s most prestigious golf tournaments. While Stallings is an amateur golfer, once he’d recovered from the shock of receiving the invitation, he and his wife Jennifer realized the […]

T-Mobile Data Breach May Hit Almost 37 Million Customer Accounts

It wasn’t yet Groundhog Day, but news at the end of January felt all too familiar. T-Mobile announced that it has been investigating yet another major data breach. Initial reports are that this hack has potentially compromised the information relating to 37 million accounts, roughly a third of T-Mobile’s customers. This is the second time […]