Category Archives: Credit Reports

CFPB Orders Portfolio Recovery to Pay More than $24 Million (Part 2)

In March 2023, the Consumer Financial Protection Bureau announced an order against Portfolio Recovery Associates (PRA), one of the nation’s largest debt collection agencies. In our previous post, we addressed how PRA had violated a previous order and provisions of the Fair Credit Reporting Act. In this post, we’ll explore how this order affects impacted […]

CFPB Orders Portfolio Recovery to Pay More than $24 Million (Part 1)

In March 2023, the Consumer Financial Protection Bureau announced that it was ordering Portfolio Recovery Associates (PRA) to pay millions to consumers. The Bureau stated that PRA had been engaging in numerous violations of law. And what made the order even more surprising is that PRA had already been fined in 2015 for other violations—so […]

Free Credit Reports Have Been an Invaluable Tool for Consumers—But They Could Be Ending

In April 2020, as the nation began to shut down because of the COVID pandemic, the three national credit bureaus—Experian, Equifax, and TransUnion—jointly announced they would allow Americans to get free credit reports every week. However, there are indications that the bureaus may end the policy by the end of this year. Consumer advocates are […]

New Report Shows Progress in the Fight Against Credit Bureau Errors and More—But We Aren’t Done Yet

On January 3, 2023, the Consumer Financial Protection Bureau (CFPB) released a new report assessing the state of the nation’s credit reporting system, particularly the work of the three national credit bureaus, Experian, Equifax, and TransUnion. Compared to last year’s dismal report, the results are encouraging. While there is still a ton of work to be […]

Amateur Golfer Gets Invited to the Masters: Mistakes Like That on Rare on a Golf Course But Common on a Credit Report

Scott Stallings, a Georgia real estate agent, was amazed to open his mail and discover that he’d been invited to play in the Masters, one of the world’s most prestigious golf tournaments. While Stallings is an amateur golfer, once he’d recovered from the shock of receiving the invitation, he and his wife Jennifer realized the […]

T-Mobile Data Breach May Hit Almost 37 Million Customer Accounts

It wasn’t yet Groundhog Day, but news at the end of January felt all too familiar. T-Mobile announced that it has been investigating yet another major data breach. Initial reports are that this hack has potentially compromised the information relating to 37 million accounts, roughly a third of T-Mobile’s customers. This is the second time […]

Credit Bureaus Under Increasing Scrutiny from Feds and Consumers Alike

A little-known governmental entity—the Consumer Financial Protection Bureau (CFPB)—plays a significant, if unnoticed, role in American consumers’ lives. And it could get even bigger. That’s because one of the CFPB’s chief responsibilities is tracking, analyzing, and investigating consumers’ complaints against the national credit reporting agencies. It’s becoming increasingly clear there’s a concern with credit reporting, […]

Is There Help Coming for Consumers Impacted by Hurricane Fiona and Ian?

It was clear from the stunning news footage and other coverage that Hurricane Ian and Hurricane Fiona caused enormous physical damage to their communities. Houses were leveled, businesses were left in rubble, and streets became rivers. But, as people lose their homes and jobs or have to wait until insurance checks arrive, the bills somehow […]

What Do I Do? My Credit Report Says I’m Dead

Last year, a 91-year-old Marylander had the shock of her life. She discovered that, according to the Social Security Administration, she was already dead. This wasn’t just comical. It immediately impacted her life because, since she was “dead,” she was no longer eligible for the retirement benefits that she lived on. And she isn’t the […]