Common Customer Complaints about Credit Reporting Bureaus (Part 1)

By law, the Consumer Financial Protection Bureau (CFPB) issues an annual report analyzing consumers’ complaints made to CFPB. The number of complaints has exploded in recent years, and it’s just a tiny fraction of the complaints made directly to the relevant companies. And it’s worth looking at some of the findings relating to those complaints. […]

Data Breaches and Protecting Against Identity Theft

On August 17th 2021 the mobile phone company T-Mobile revealed that they had discovered a cyberattack had exposed certain personal information of around 7.8 million current customers, and information about around 40 million former customers to bad actors. The data included names, dates of birth, social security, and driver’s license or identification information. Financial, credit […]

Can You Tell the Difference Between Identity Theft and Mixed Files?

You may be familiar with the problem of identity theft. But can you tell apart identity theft, and a “mixed file” issue where a credit reporting agency (“CRA”) mixes up the credit history of two or more people? Making the distinction can be very important for deciding how to respond. How Can I Tell if […]

Consumer Reporting Complaints (Part 2)

Read part 1 by clicking here! From January 2020 to September 2021, CFPB received more than 700,000 consumer complaints about Experian, TransUnion, and Equifax—the national credit reporting agencies (NCRAs). But the number of successfully resolved complaints dropped to just 5%. Why? According to a recent report by the Consumer Financial Protection Bureau (CFPB), one reason […]

Consumer Reporting Complaints (Part 1)

The Consumer Financial Protection Bureau (CFPB) is required to gather information relating to the credit reporting industry and submit an annual report to Congress about its findings. In years past, the CFPB included this information in another larger report. But the number of complaints against Experian, TransUnion, and Equifax—the national credit reporting agencies (NCRAs)—skyrocketed in […]

Reporting of Collections Tradelines (Part 2)

Read part 1 by clicking here! While the prevalence and impact of collection debts on credit reports are clear, what’s even more of a concern is how often mistakes are made. And this flawed reporting is having an impact on consumers’ lives. Currently, there are no accepted or enforceable standards for when or why debt […]

Reporting of Collections Tradelines (Part 1)

An estimated 220 million U.S. consumers have at least one credit report maintained by the major credit bureaus of Expedia, Equifax, and TransUnion. And of these millions of consumers, one out of three have what’s known as a “collections tradeline” included in their reports. Yet most Americans may not even know what a tradeline is, […]

What Should You Do If You Have Medical Debt on Your Credit Report? (Part 2)

In our last post —if you haven’t read it yet click here for part 1—, we discussed the credit bureaus’ announcement that they are changing how they will include medical debt on consumers’ credit reports. Industry watchers estimate that these changes will eliminate 70% of medical debt reports. But let’s talk about steps you can […]

What Should You Do If You Have Medical Debt on Your Credit Report? (Part 1)

According to a recent report by the Consumer Financial Protection Bureau (CFPB), almost one-out-of-every-five consumers has information relating to their medical debt on a credit report. And while medical debt is the most common type of collection information on a consumer’s credit report, medical debts aren’t a good indicator of creditworthiness. Medical debt is usually […]

Credit Bureaus Will No Longer Report Most Medical Debt

In mid-March, all three major credit bureaus—Equifax, Experian, and TransUnion—announced they would no longer include most medical collection debt on people’s credit reports. This is a major change that should have everyone checking their credit reports. According to the Washington Post, the credit bureaus will be taking steps to change how they report medical debt […]